Bring Your Own Services
One of the most important new trends today are Services (note I write it in upper case), today Microsoft has announced Nokia acquisition, in a few words, Microsoft has bought the Devices and Services division. And it could help me to illustrate how much important are Services today. I have been thinking about this entry in my blog during weeks, and now is the moment to talk about Bring Your Own Services – BYOS.
Today most of CIOs have experienced with external services in their own devices, they know services like Dropbox, Skype, etc, and locally (in Spain) there are also good samples like one recently I have tested, ValidatedID.
These CIOs also want this Services in the Enterprise and that means, you as an IT Advisor must be aware about them, because in most of cases it could solve a lot of problems and the solutions are trusted by the CIOs.
Try to imagine a new IT world, in which Services could talk one each other through a natural language in terms of data interchange and inside a security context, it would be “magical” :).
Well it is happening, today most of top companies have done or have plans to do that; facilitate the Services integration not only internal Services but also external services to increase productivity, security or reliability. And then appear the new strategy, Bring Your Own Services.
To do that you must create an environment to accomplish this strategy, that means you need: APIs, Data Interchange Processes and Security. Let’s go to detail these elements to get your Bring Your Own Services strategy.
When I talk about Application Programming Interfaces, I refer to the endpoints you need to offer your consolidated data to internal/external Actors/Services to increase your/their productivity and get more incomes as a result of using this data. As you can observe in companies like Facebook, Twitter, Google, Amazon, … etc, all of them have their own APIs to accomplish and facilitate the use of their backend services; more channels, more incomes. But also they integrate ‘other’ Services, ‘bring by others’
Data Interchange Processes
The second element you need are Data Interchange Processes, that means you need to offer your data in an easy way, as far as your data is useful and easy to manage you reach more consumers and your channels will be richer than competence ones.
At last, Security, because you must do it under a security context, when you let other use your data you must retain the control of what kind of information will be outside your organization and establish an access leveling strategy. Also you must be careful about who, why and when is accessing your data not just only to avoid data leaks but also to know who, why and when has been accessed your information.
The next IT Era, will be Services using in Devices, so, prepare your customers to Services, but not just only internal ones. It must be considered external Services, because you must have an answer to ‘Bring Your Own Service’.